SERVPRO of Poolesville / Clarksburg / Damascus Employee Photos

Male wearing a black SERVPRO shirt, in front of a computer

Nicholas Collantes

General Manager

Meet Nick, the General Manager of SERVPRO. With over a decade of dedicated service to the franchise, Nick brings a wealth of experience and expertise to every project. As an IICRC certified professional in Water Damage Restoration (WRT) and Applied Microbial Remediation (AMRT), Nick possesses the skills and knowledge necessary to handle every aspect of mitigation and reconstruction with precision and efficiency.

Nick holds a Bachelor's degree in Business Management from Marymount University and a Master of Business Administration (MBA) from the University of North Carolina Chapel Hill. This educational background, coupled with years of hands-on experience, equips Nick to deliver unparalleled service to clients.

Born and raised in the DC/NOVA area, Nick is not only deeply rooted in the community but also a passionate hometown sports fan. With Nick at the helm, you can trust SERVPRO to provide top-notch restoration services backed by a commitment to excellence and a personal touch.

a man wearing a black shirt

Justin Buhl

Production Manager

Meet Justin, our dedicated Production Manager at SERVPRO. Joining the SERVPRO family in 2014, Justin brings a wealth of expertise in construction, remodeling, and finishing to his role. As the leader of our dynamic "On the Field Team," Justin ensures that every project is executed with precision and excellence.

Beyond his commitment to restoration, Justin is an avid outdoorsman, finding solace in the pursuits of hunting and fishing when he's not on site. A passionate football enthusiast, he proudly supports the Baltimore Ravens, cheering them on during each season. 

Justin's dedication to his craft extends to his certifications from the IICRC, including Water Restoration Technician (WRT), Applied Microbial Remediation Technician (AMRT), and Drying Technician (ASD). With Justin at the helm, you can trust SERVPRO to deliver exceptional restoration services coupled with a genuine passion for customer satisfaction

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Garrison Hughes

Operations Manager

Introducing Garrison Hughes, our dedicated Operations Manager at SERVPRO. With a keen eye for detail and a commitment to excellence, Garrison plays a pivotal role in ensuring that every project is executed with precision and professionalism.

A graduate of Old Dominion University with a degree in Business Management, Garrison brings over 10+ years of industry experience to his role. Whether he's in the office completing estimates for clients or meeting with them in-person to create detailed scopes of work, Garrison's expertise and dedication shine through in every interaction.

Joining SERVPRO 8 years ago and becoming an integral part of our franchise since the beginning of 2023, Garrison's tenure with us reflects his unwavering commitment to our team and our clients. With his wealth of experience and hands-on approach, Garrison ensures that each project is handled with care and efficiency, delivering results that exceed expectations.

Reconstruction Manager

Omar Portillo

Meet Omar, Our Reconstruction Manager

With over 15 years of extensive experience in the field of property reconstruction, Omar stands as a seasoned expert in restoring properties to their former glory. He has been an integral part of our team at SERVPRO of Wheaton/Kensington for the past four years, bringing a wealth of knowledge, skill, and dedication to every project he undertakes.

As our Reconstruction Manager, Omar plays a pivotal role in overseeing the reconstruction phase of our services. From coordinating with clients and insurance adjusters to managing subcontractors and ensuring quality control, Omar's leadership ensures that every project is executed with precision and efficiency.

What truly sets Omar apart is his unwavering dedication to customer satisfaction. He understands the emotional toll that property damage can have on individuals and families, which is why he approaches each project with empathy and compassion. Omar is not just a manager; he is a trusted ally, guiding clients through the restoration process with professionalism and care.

A lady in front of a green wall

Lauren Schreib

Office Manager

Introducing Lauren, our indispensable Office Manager, who seamlessly juggles every aspect of office operations with finesse and dedication. Since joining the SERVPRO family in 2017, Lauren has been instrumental in ensuring the smooth functioning of our administrative processes, from completing estimates to meticulously following up on collections.

Beyond her role in the office, Lauren finds solace and excitement in the great outdoors. With a passion for unconventional sports like white water kayaking and rock climbing, she embraces adventure and thrives in nature's playground. Moreover, Lauren is a talented artist, showcasing her creativity through beautiful comic book drawings that captivate the imagination.

With Lauren's adept management skills and creative flair, coupled with her love for outdoor adventure and artistic pursuits, she brings a unique blend of efficiency and inspiration to our team at SERVPRO. When you entrust your restoration needs to us, rest assured that Lauren is dedicated to providing top-notch service with a personal touch.

a women wearing glasses

Shanelle Roberson

Job File Coordinator

Meet Shanelle, our esteemed Job File Coordinator at SERVPRO, who serves as the welcoming voice and efficient point of contact for all incoming calls. Joining our team in 2022, Shanelle brings with her a warm, optimistic, and compassionate personality that leaves a lasting impression on every client interaction.

Beyond her role in the office, Shanelle treasures moments spent with her family, cherishing the bonds that bring joy and fulfillment to her life. An avid traveler, she embraces new adventures and experiences, exploring diverse cultures and landscapes whenever she can.

With Shanelle at the forefront of our client communications, you can trust that your inquiries and concerns will be handled with care and professionalism. Her dedication to providing exceptional service, coupled with her genuine warmth and positivity, ensures that every interaction with SERVPRO is both welcoming and reassuring.

man wearing a black shirt

Alex Urrutia

Crew Chief

Introducing Alex, our Lead Project Manager at SERVPRO, who has been an integral part of our team since 2015. With a wealth of experience and a passion for excellence, Alex oversees every project with precision and dedication.

Outside of work, Alex is an avid sports enthusiast, finding joy in watching soccer, basketball, football, and hockey. Whether it's cheering on his favorite teams or discussing the latest match highlights, sports play a significant role in his downtime.

In addition to his love for sports, Alex is committed to expanding his knowledge and expertise in the restoration industry. He holds several certifications from the IICRC, including Water Restoration Technician (WRT), Applied Microbial Remediation Technician (AMRT), Fire & Smoke Restoration Technician (FSRT), Odor Control Technician (OCT), and Duct Cleaning Technician. These certifications reflect Alex's dedication to staying at the forefront of industry standards and techniques, ensuring that every project is completed to the highest standard of quality.

With Alex leading the way, you can trust SERVPRO to deliver exceptional restoration services with a focus on professionalism, expertise, and customer satisfaction.

Gentleman wearing an black SERVPRO sweater

Justice A. Gambila

Demolition Lead Technician

Meet Justice, our Demolition Lead at SERVPRO, bringing his expertise and dedication to every project since joining our family in 2019. Known for his reliability and commitment, Justice is a valued member of our team.

During his downtime, Justice finds solace in relaxation, often accompanied by his favorite tunes. With a passion for music, he enjoys immersing himself in melodies that soothe the soul and uplift the spirit.

With Justice at the helm of demolition projects, you can trust SERVPRO to deliver efficient and effective services with a focus on excellence and precision.

A women wearing a black SERVPRO shirt

Flor Barahona

Technician

Meet Flor, a dedicated Technician at SERVPRO, who joined our family in 2022, bringing valuable experience in the restoration industry. Known for her kind and playful personality, Flor is a wonderful addition to our team, always ready to lend a hand and collaborate with her colleagues.

Outside of work, Flor finds joy in spending quality time with her loved ones, often opting for long, relaxing walks to unwind and connect with nature. With her compassionate nature and strong work ethic, Flor embodies the spirit of teamwork and dedication that defines SERVPRO.

When Flor is on the job, you can trust that your restoration needs will be handled with care and expertise, ensuring that your property is restored to its preloss condition with precision and efficiency.