The water restoration process, the SERVPRO way!

11/2/2020 (Permalink)

SERVPRO, Water Restoration Professionals

We would like to explain the restoration process for those who haven’t experienced a water loss. We hope this gives you insight and a better idea on how to handle the situation should you need assistance.

Initial call: When you call our office with a water loss we focus on gathering as much information as possible, this will help us prepare before we arrive.

Assessment process: At this point we analyze the loss and determine what the best approach will be. This includes determining the category of water.

Water removal: We continue with removing excess water with our water extraction equipment. We also remove any porous material that can not be salvaged.

The drying process: Once excess water had been removed, we start the drying process. We strategically set our dehumidifiers and air movers in the affected area, according to the IICRC standards.

Cleaning and sanitizing: When the affected area is dry we remove our equipment and proceed with cleaning and sanitizing the affected areas. We apply antimicrobial products where necessary.

Reconstruction: In some water loss cases we have to remove drywall, carpet, hardwoods, or other materials. Once we have completed the water mitigation, we put it all back what ever we removed.

If you would like more information regarding our water restoration process, give us a call at (301)332-0766. We hope this information was helpful. Always remember that your local SERVPRO is here to help and make it “Like it never even happened.”